Shipping policy

Shipping Policy

At KvetVale, we are committed to delivering your selected shirts, skirts, pants, and trousers in a timely and secure manner. Please review our shipping terms below to understand how your orders are processed and delivered.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. Once your items are carefully packed and handed to our shipping partner, you will receive a confirmation email with tracking details.

Shipping Method & Coverage

We currently offer a single, reliable shipping option — Standard Shipping — for all destinations we serve. This method applies to every order placed on KvetVale, regardless of item type or order value.

  • Delivery timeframe: Estimated 5–10 business days from the date of dispatch, depending on your location.
  • Carrier: We partner with trusted international courier services to ensure your package arrives in good condition.
  • Tracking: A tracking number will be provided via email once your order ships. You can use this number to monitor your package’s journey.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and the total weight of your order. Please note that KvetVale does not offer free shipping — a flat or calculated shipping charge will always apply. The exact cost will be clearly displayed before you complete your purchase.

Delivery Address

Please ensure that your shipping address is complete and accurate. KvetVale cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete address information provided at the time of order. If you notice an error after placing your order, contact us immediately at [email protected] and we will do our best to assist before dispatch.

International Shipping & Customs

For orders shipped outside our primary region, please be aware that customs duties, taxes, or import fees may be levied by your local authorities. These charges are the responsibility of the recipient and are not included in the shipping cost paid at checkout. Customs policies vary widely by country, so we recommend checking with your local customs office for further details.

Delivery Issues

If your package does not arrive within the estimated timeframe, or if it arrives damaged, please reach out to our support team at [email protected] within 7 days of the expected delivery date. Include your order number and any relevant photos, and we will investigate promptly.

Order Tracking & Updates

Once your order is dispatched, you will receive an email containing your tracking link. Please allow up to 48 hours for the tracking status to update after dispatch. For any questions regarding your shipment, our team is available via email at [email protected].

We appreciate your trust in KvetVale and are dedicated to making your shopping experience smooth and transparent.